Terms & Conditions
1) In these Terms and Conditions, First-Edge shall mean. First-Edge
Unless otherwise stated in writing, these Conditions which supersede any
earlier sets of Conditions, shall
any Terms and Conditions stipulated incorporated or referred to by the
customers whether in the booking’ or elsewhere and all Guarantees,
Warranties, or Conditions whether expressed or implied howsoever are
excluded and hereby negated. No amendments to these Conditions are allowed
save those which may be agreed in writing by an authorised officer of
First-Edge gives no warranty about any of First-Edge Services which is sold as to
it’s quality, suitability or otherwise.
The Contract - A Registration contract shall be deemed to have been made
between First-Edge and the registered member client when the client has confirmed
the requirements by email, letter, telex or facsimile and First-Edge has accepted
such a Registration.
membership Payment as stipulated at the time of the booking must be paid to
First-Edge within twenty working days from the date of the registered. Otherwise
the Registration will be cancelled at the discretion of First-Edge .
Final balances must be paid to First-Edge no later than eight working days prior
to the first day of any booked schedule other than overnight flights or
immediate booking required and arranged by any First-Edge Personal
Assistant and Confirmed by First-Edge main line supervisor..
the booking is made within eight weeks of the first day of any booked
Event, the deposit and the final balance must be paid to First-Edge within
fourteen working days from the date of the booking.
all main registered Purchases such as property and lifestyle uses,
Advance payment is required to be deposited into First-Edge Clients Account
before any of the transaction is completed
any lifestyle bookings made of the first day of the Event and for additions
made during the Event payment must be made by an authorised credit card
through your Embassy.
payments made by credit card will be subject to a 2% service charge.
Final balances must be paid to First-Edge no later than eight weeks prior to the
first day of any bookings.
the booking is made within eight weeks of the first day of the booked Event,
the deposit and the final balance must be paid to First-Edge within five working
days from the date of booking.
6) Tickets and other admission documents will not under any circumstances be
issued prior to receipt and bank clearance of full payment relating to such
tickets and admission documents. Cancellation and alterations of any
purchases or bookings will be accepted at the sole discretion of First-Edge . In
the event of the customer wishing to alter or cancel the booking any such
alteration or cancellation must be confirmed in writing to First-Edge . On receipt
of such cancellation or alteration instruction, the following scale of
cancellation and alteration charges will be applied:
Cancellation of Membership
one week before the first day of the Full deposit.
will return 50% of the full deposit if the client cannot show any true
reason why he or she wises to leave as a member.
invoice type of services under no circumstances shall refunds be payable of
any booking in the event of a customer cancelling any service booked by
through First-Edge even if the booking was made by their card or their funds.
An administration charge will be added to the final balance for each
amendment made to the original service booked, First-Edge try’s to save where
the amendment increased the size of any bookings made.
Cancellation and amendment charges are not penalties, but a genuine
pre-estimate of the damage that would be caused to First-Edge .
has no control over the running of any management of Booked.
cannot be responsible or liable whatsoever, for the non-appearance of any
individual artist, performer, player or participant - participants
The details of any information shown in any material supplied by
correct at the time of printing but the customer shall be responsible for
checking with the event that no alterations have been made.
The customer hereby acknowledge that First-Edge has no liability. and no control
over the pricing policy of tickets for required services and purchases of
Services in any Hospitality packages sold are subject to any terms,
conditions and limitations of liability imposed by the owners or operators
of the venue for which tickets are sold.
First-Edge shall not be held liable for any omissions by any person not employed
directly by First-Edge . First-Edge has no control over the Third Party Services and
does not have any and cannot accept any liability for the actions or
omissions of the organisers or operators or their servants, agents or
First-Edge shall not be liable for any loss, damage, or expense caused by
cancellation of the Event because of any government action, strike, civil
commotion, national disaster or other force in no circumstances
shall First-Edge be liable for any consequential loss or damage. In any event
First-Edge ’s liability shall be limited to the price of the Hospitality
Any complaints must be registered both on the day and in writing to
Head Office within 14 days of the Event date. First-Edge cannot be liable for any
complaints received after that period but will keep the complaint on record.
First-Edge has no responsibility for any property or personal effects at the
If any First-Edge organised Packages are to be posted or delivered to the client
by VIP Personal Assistant First-Edge will take all the responsibility, no risk
shall be given to the customer upon any items being posted to the address
given by the customer. First-Edge shall not be liable for any loss, damage or
cost arising by non-delivery and reserves the right to levy an additional
charge for issuing replacement tickets and documents or purchases for those
lost whether in the post or otherwise
18) Hospitality Packages and Tickets
in them shall not be resold or transferred save as set out herein and shall
not be purchased or obtained from or through any commercial agent or company
or otherwise than directly from First-Edge or an appointed agent of
First-Edge . If
more than one Hospitality Package or ticket is issued to a customer those
hospitality packages or tickets may be used only by those persons intending
to accompany that customer to and at the Event. The provision of such
hospitality packages and tickets by a customer to such persons without
payment shall not contravene these ticket conditions. Any hospitality
packages or tickets obtained in breach of these conditions shall be void and
all rights conferred or evidenced by such tickets shall by nullified. Any
person seeking to use a ticket in breach of these conditions in order to
gain or provide entry to or remain at an Event will be liable to be refused
admission to or be ejected from the venue and may be liable to legal action.
Hospitality Packages and Tickets therein shall not be used as competition
prizes , or trade incentives, nor may they be used in raffles, lotteries, or draws whether for commercial or charitable purposes without
the prior written authority of the Event which may withhold such authority
at its sole discretion.
(UK Only) Unless otherwise agreed these Conditions and the contract shall be
subject to and construed in accordance with English Law and subject to the
exclusive jurisdiction of the Courts of England and Wales. It is hereby
deemed that all contracts have been made in the jurisdiction of The Central
First-Edge give no warranties that the event's or performances) shall take
place in the time and place stipulated or at all. First-Edge shall not be liable
to give any refund in the event of the events or performances being
cancelled or postponed.
If Clause 21 is deleted (please refer to your invoice) separate terms and
conditions, in lieu of Clause 21, will be attached.